Super 8 Hotels Reviews (Written By Customers) (2024)

Staff

We checked into Super 8 in Salem Illinois. The desk clerk was one of the rudest people we have ever come across. We got to our room and found mold on the curtains and the hotel is so run down and gross.. BEWARE. We will never go back, it's disgusting!!!!

Customer ServiceStaff

Made reservations in Raleigh NC at this Super 8, I’ve been to many and never had a problem like this before. The room had Mold, no hot water, and when I asked to change rooms I encountered an Unprofessional clerk. I Changed rooms only to be put in a room that was always occupied. I was done after that. But then he wouldn’t give me a refund, called corporate, they told me to contact Expedia. Y'all ever try dealing with an online entity?! I was so done.

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My husband and I stayed at the Super 8 by Wyndham in Green River, WY 8/16/2024. Very disappointed on our arrival. Old and run down. Took over 10 minutes for clerk to show up at the front desk. The mattress was worn out and had a hole in the middle that I kept rolling into making my night's sleep horrible. Carpet was worn. Facility had a stale, sour smell. No wash cloths in bathroom. Amenities skimpy. The electric outlet that the hair dryer was plugged into had dirt/dust hanging out of it. NOT WYNDHAM QUALITY. Wyndham Chain should go to the facility before putting their name on a hotel. VERY, VERY DISAPPOINTED!!!!

Customer ServicePrice

Reserved my room Jan 14, 2024 for 3 days in Black Mountain, NC for a event I'm working. The hotel called me June 4th after they cancelled my reservation, lying, saying they wouldn't be open those days. The guy said they were going to be remolding and no guests allowed to stay. I went right back online and successfully reserved same room, same hotel to see and it was double my original reservation price. Not only is that against the law, it's BAD BUSINESS!!!

Punctuality & Speed

Super 8 by Wyndham Middletown. We stayed 2 nights. Transients renting rooms, smoking ** and cigarettes in rooms. Hallway stunk of this, had to put towel on floor by door to keep smells out. Supposed to be smoke free. Front desk said "what would you like me to do about it?". Key cards deactivated day early. Hair dryer didn't work, they had no replacement. Shower head crusted with hard water deposit. Very unhappy and disgusted. WILL NOT STAY THERE AGAIN!

Staff

So- she doesn’t want my kind there - but it’s fine for her lying - racist kind to be a manager???? In case you didn’t guess… his skin is ** - like mine …. To think - racism is okay …. And still exists today .... is sad …. But .... typical ….. Just DON'T BOOK HERE…. She said my kind … like DoubleTree is her kind!!!! It’s the Motel 8!!!! I booked here because it’s the cheapest hotel in Fayetteville!!!!

Punctuality & Speed

I had reserved a room for two nights. At the last minute we had a severe family emergency happen. I was able to go online and effortlessly cancel my reservation with no extra charges or hassle. With the stress and uncertainty of the situation we were dealing with at home, it was such a blessing that the cancellation process was quick and easy.

Coverage

Super 8 Hurricane, Utah. We were stuck there 2 nights. The 1st room air conditioner came on like a bomb and continued to be extremely loud. The 2nd room smelled extremely musty. In the 3rd room, the toilet seat was loose as was the towel rack. The chain lock was broken. Coffee pot was dirty. And no cover over the batteries on the remote control. Now we're at a Super 8 in Lake Powell which is very nice.

Hotel smelled like ** and mold. Room reserved for 2 people with king size bed, only 2 very small pillows and no comforter. I ask for 2 more pillows and was told no. Mattress lumpy and extremely uncomfortable. 1 wash cloth and 1 bath towel was in bathroom for 2 people. Shower smelled of urine and mold.

Price

Super 8 on Equipment Drive/Sugar Creek, Charlotte, NC is a excellent hotel for people who are tried of overpriced downtown hotel that only offers a boring free breakfast. I like this establishment because it's close to everything & easy highway access. I was there for the LL COOL J show, that took place at the Spectrum Arena downtown, the Super 8 hotel is literally 11 mins away from downtown. So yes l be staying here again & again, just simple clean rooms around stores, restaurants, bars... Give this hotel a try if you don't want to pay $75-$100 for hotel parking downtown.